How to start my refund/exchange process?Updated 5 months ago

1. Go to our Returns Portal and enter your order number and the email you used to order. You'll find your order number (e.g. US12345 ) in your confirmation email.
2. Choose the items you're returning and the reason.
3. Select if you want an exchange or a refund.
4. For exchanges, pick a new size or a similar item, and we'll ship it free worldwide as soon as you drop off your return.
5. For refunds, choosing Store Credit gets you an extra 5% to use on our website. We'll send your Store Credit as an e-gift card, use it whenever you like.
6. Select a carrier (if applicable) and confirm your return.
7. We'll email you a QR code. Please present your QR code with your package at any USPS location.
8. Pack your items using the reusable LNDR packaging with all original LNDR tags still attached.